This “Privacy Policy” regulates the processing of your personal data by the data controller: Colour&Substance, Stratem 52 in 9880 Aalter (Belgium), registration 1017 655 803 – (hereinafter: Colour&Substance).
Please read this Privacy Policy carefully. It contains essential information about the processing of your personal data and which cookies are used. By sharing your personal data on our website www.colourandsubstance.com, by contacting us by email/per phone or by submitting a question/complaint, you declare that you have read this Privacy Policy and expressly agree with its content.
ARTICLE 1 - COLLECTED PERSONAL DATA
Colour&Substance processes your Personal Data in the context of its activities. This concerns:
- Cookies – Each time you use our website, various personal data may be collected about you based on cookies and similar technologies, in particular your IP address, device type, data and duration of visit, pages visited, etc. (More information on how we use cookies can be found in article 7);
- Customer data – When you use the functionalities of our website or place an order, we may collect the following customer data about you: your surname, first name, address, e-mail address, telephone number, the name of your company and VAT number, and any other data you provide to us;
- Supplier data – If you are a (potential) supplier, we will process the following personal data about you: your surname, first name, address, e-mail address, telephone details, the name of your company and VAT number, bank account number, and any other data that you provide to us;
- Communication data – If you call us, email us or submit a contact form, we may collect the following personal data: your name, email address, telephone number, as well as the data you provide yourself;
ARTICLE 2 - PURPOSES OF COLLECTING THE DATA
General purposes:
We will use your personal data exclusively for:
- Cookies – to maintain and improve our website and to include personal data in statistics, on the legal basis of your explicit, prior consent;
- Customer data – to manage your account on our website and for the delivery and invoicing of products or services ordered by you, based on the necessity to perform a contract that you have requested or because we have a legitimate interest in doing so;
- Supplier data – to send you an invitation to tender, place an order, pay your invoices and communicate with you, on the legal basis of the necessity to perform a contract;
- Communication data – in order to be able to answer your question or request, on the legal basis of your explicit, prior consent online and our legitimate interest in contacting you by telephone;
Direct marketing:
We may also use your personal data for direct marketing, newsletters, offers and promotions, on the legal basis of our legitimate interest with regard to existing customers or people interested in our services, or your explicit, prior consent in all other cases.
If you no longer wish to receive such communications and wish us to stop processing your personal data for our direct marketing purposes, this can be done at no cost and without you having to give a reason, by clicking on the link in each of our direct mailings or by contacting us directly by e-mail or telephone.
ARTICLE 3 - HOW WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES
- In certain circumstances, we may share your personal data with third parties:
- public authorities, courts and police forces on the basis of a court order or in order to comply with other mandatory laws or regulations,
- financial institutions,
- insurance institutions,
- external consultants or partner companies, but only in relation to the execution of a contract awarded to Colour&Substance, and only after your express consent
- Our third-party hosting provider, Combell, stores all of its data inside of the European Economic Area in full compliance with applicable Belgian and EU legislation
- If we ever cease our activities or transfer them to someone else, for example because we go bankrupt or sell our business, this could mean that your personal data will be transferred to third parties who will take over all or part of our business. In that case, we will always inform you in advance to the best of our ability, but you acknowledge that this may not be technically or commercially feasible under all circumstances.
ARTICLE 4 - duration of the processing
We will retain your personal data for as long as this is necessary in accordance with the purposes of processing and legal provisions:
- Administrative and contractual data: up to a maximum of 10 years after termination of the client relationship;
- Accounting details (offers, invoices, …): 7 years after the end of the fiscal year in which the data was recorded;
- Marketing data (contact info, email for newsletters, etc.): as long as consent is valid and its use remains relevant;
- Social Documents (related to ex. Employment): 5 years;
- Job Application information: max. 4 weeks after closure of the application process, unless candidate agrees to extend the period (ex. to be notified of further job offers, …);
At termination of the duration of processing, all relevant information will be deleted or anonymized, unless there is a legitimate reason to retain them longer, such as for archiving in the public interest, scientific or historical research, or statistical purposes.
ARTICLE 5 - your rights
You have the right
- to access your personal data and the ways in which we use them at any time, free of charge.
- to request us to correct, supplement or remove your personal data. In a number of cases listed in the GDPR, you may also ask us to limit the processing of your personal data.
- to object to the processing of your personal data if you have serious and legitimate reasons that exceed our need to process your data.
- to object at any time to the use of personal data for direct marketing purposes, even without having to give a reason.
- to request your personal data in digital and readable form and/or to have them transferred to another service provider of your choice.
Insofar as our processing is based on your prior consent, you have the right to revoke that consent at any time.
You can exercise your rights
- by e-mail to sup@colourandsubstance.com
- by post to Colour&Substance – Stratem 52 – 9880 Aalter (Belgium)
You have the right to file a complaint with the Belgian Data Protection Authority:
Drukpersstraat 35
1000 Brussels
Tel : +32 (0)2 274 48 00
contact@apd-gba.be.If necessary, you can also file a claim for damages before the civil court.
ARTICLE 6 - how we secure your personal data
We have taken the appropriate technical and organisational security measures to ensure the safety of your personal data.
Under no circumstances can Colour&Substance be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of personal data by a third party.
ARTICLE 7 - cookie policy
We have taken the appropriate technical and organisational security measures to ensure the safety of your personal data.
Under no circumstances can Colour&Substance be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of personal data by a third party.
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